Click Forgot password Click Forgot your email Enter up to 3 email addresses you may have used with PayPal and click. Here's how to reset your password if you forgot your email address: Go to our login. If there is already a PayPal account connected with the same email address that you use for Checkout 51, but you no longer have access to that PayPal account, you will have to contact PayPal in order to regain access to it. We can help you remember the email address registered in your PayPal account or reset your password if you already know which email you used. You will need to click on this link and follow the steps to confirm your email address, in order for the transfer to complete and the funds to go into your PayPal account. If the email address you use with Checkout 51 is already connected with a PayPal account, but you have not "verified" or "confirmed" this email address with PayPal yet, you will instead receive an email from PayPal informing you that CB Neptune Holdings LLC (our parent company) sent you money, with a section that says "Don't see the money in your account?" with a link that says "Confirm your email address now". If you have a PayPal account connected with the same email address you use for Checkout 51, but the email address has not been confirmed with PayPal.You will not need to do anything to "claim" the money, as it will have "automagically" transferred right into your PayPal account. If the email address you use with Checkout 51 is connected with a PayPal account, you will instead receive an email from PayPal informing you that CB Neptune Holdings LLC (our parent company) sent you money, with a blue button that says "Get the details". If you have a PayPal account connected with the same email address you use for Checkout 51.However, if the email address you use with Checkout 51 is already connected with a PayPal account, you may get one of the following emails from PayPal instead: If the deposits are $.05 and $.15, you'll also see a debit of $.20 by PayPal on your bank statement.If the email address you use with Checkout 51 is different than your PayPal email address, or you do not have a PayPal account, the email you get from PayPal ( would usually look like this: The small deposits are temporary and will be removed from your bank account.If you only receive 1 small deposit, contact us to confirm your bank account or try to link it instantly. Some banks combine the 2 small deposits as a single amount.If you don't see the 2 small deposits in your bank statement, find this bank account in your Wallet and request that we resend them to you.For example, if you receive two deposits of $.05 and $.15, enter. Enter the exact amounts of the 2 deposits made to your account.I hope you are able to get this taken care of. ![]() Always double-check your PayPal email to ensure this matches with your nominated. If that still does not help you may consider calling PayPal directly to see if an agent has some tips on how we can get your email address confirmed. Note: Since your account was previously linked, your email will be pre-filled. To confirm a bank you've linked on the web: I would start by clearing your cache and cookies (and possibly even restarting your computer) to see if that helps. Then you can enter these amounts in your PayPal account to finish confirming this bank account. You can also contact your bank to find out the exact amounts of these deposits. Within 3 business days, check your bank statement for 2 small deposits (each between $0.01 and $0.99 USD) that we sent. If you enter your bank account number manually, we’ll prompt you to confirm this bank account. ![]()
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